L love the fans! Will order more in future.
Excellent communication. Well done
Through my own mistake, I ordered the wrong size for the three items purchases. I contacted the store via phone one week after receiving the items. I was instructed that I had to contact the store via there website to rectify the problem. I have now emailed the store twice within a period of two weeks and still haven’t received any response. I presume the three dresses that I’ve purchased that are the wrong size, I will be stuck with. Definitely will not be ordering from the store again and extremely dissatisfied with after the after sale service.
Hi Tania,
Thank you for your review.
My apologies for the inconvenience caused by our delayed response.
Unfortunately, we were low in staff during this time.
We are more than happy for you to return your items to 14 Kehoe Place Yungaburra, Qld 4884.
Please let me know if you have any questions.
I live remote so couldn't try shoes on. I received clear advice on what size to order. The shoes arrived and fit perfectly.
A gorgeous summery dress - true to size with plenty of flow.
Received the wrong fragrance of this hand cream. No response to my message on ‘Shop’, and still no response to my email. Next step is a chargeback with my bank!
Hi Gina, thank you for your message. My apologies for the inconvenience. We missed your email.
I’m terribly sorry for this mixup I will send the correct handcream immediately.
Please keep the handcream that I’ve sent you as a complimentary gift from us to apologize for the inconvenience. Please let me know if you have any further questions.
Kind regards, Celeste .
I received the wrong Myrtle & Moss hand cream in my order. I’ve messaged via shop app on Wednesday 17/1, and then emailed when I had no response. I’ve not had a reply to my email.
Hi Gina, thank you for your message. My apologies for the inconvenience. We missed your email.
I’m terribly sorry for this mixup I will send the correct handcream immediately.
Please keep the handcream that I’ve sent you as a complimentary gift from us to apologize for the inconvenience. Please let me know if you have any further questions.
Kind regards, Celeste .
Dress prettier in real life than in photos, brighter colours. Quick to post and bought it on sale so good price. Came in a reusable bag - happy with purchase.
Luv shopping at global freestyle…
Super cool clothing and so comfortable.
The first time I was in the sun sweating the colour changed and looked 100 years old.
If I could have my time again I may not buy it.....
Hi Steven,
Thank you for your reply and photo.
I am sorry to hear about the discolouration of your hat.
It looks like there is a fault with the hat.
I can see that the hat was purchased in store.
Can you please email - celeste@globalfreestyle.com.au to arrange a refund.
Kind regards
Celeste
These fit perfectly and are so comfortable. They go with everything. I get a lot of compliments .
I recently purchased from this shop online. Good arrived promptly. There was a small issue and had to swap the item. I was expecting this to be difficult, however the goods were exchanged happily and quickly. Great service, good communication and friendly people. I highly recomend this store.
Thank you Daniel!
I ordered several push up toys and was delighted with them all when the arrived. The service was speedy with great communication.
Thank you Roz!
Loved this shop and spent way too much money, but it's all worth it! Great quality and great customer service. Had to return an item that was the wrong size by mail and ordered another item online and it all worked really smoothly. Fast and friendly, great quality clothes, highly recommended!
Thank you, I am happy to hear you enjoyed your experience with us.
These are so pretty ..super light to wear..highly recommend them..thanx so much
Love this style of dress pretty fabric cool and comfortable
Amazing service and fast delivery. Delighted with Angie dress navy. Thanks
Love love this short. Great fit, great length and fully lined. Can’t wait to wear them!
Purchased this dress in July, size 14 at Yungaburra while travelling .Live on the Sunshine Coast & feel the heat. It’s a delight to wear & take care of. I’ve ordered another online.
Fabulous white denim elastic wasted (👏) skirt, comfortable easy care , arrived promptly with absolutely no issues so recommend global freestyle- I was concerned it was a Chinese spin off company with the business name and log however company Australian and operates out of Brisbane
